the Infinite Group B.V.
Jobid=A.0.049
This is us:
We are Ynvolve, an independent IT system integrator focusing on the Managed Service Provider space. We have been in business since 2006 and are headquartered in Nijmegen, the Netherlands.
We are multicultural. We come from all over the world, from Brazil, Spain, Canada, and Ukraine to Vietnam, the U.S.A., France, Peru, and of course, the Netherlands. Together, we speak 25+ languages and come from 25+ different countries. Inclusiveness, diversity, and a collective drive to grow are essential to our company DNA.
We operate in more than 80 countries and have employees in 6 countries. We belong to the Infinite Group, which comprises 4 IT companies headquartered in Europe and Asia.
If you were to ask us, we would tell you that we provide sustainable IT infrastructure solutions that directly contribute to a circular economy. If you were to ask our clients, they would say we are specialists with extensive infrastructure platform knowledge around computing, storage, and networking across all technology generations.
Continuous growth is a defining part of Ynvolve’s history and future. That’s where you come in because we always seek new talent to help us build that future.
Your responsibilities:
The Operation Accelerator ensures smooth and efficient day-to-day operations by offering administrative and organizational support. The Operations Accelerator is responsible for aligning the daily operations internally across departments and handling customer contact when needed. Additionally, the Operations Accelerator acts as a liaison between the Operations team and the sales department.
No day in the office will be the same. Every day there will be different kinds of orders, destinations, return requests from customers, or support needed from the sales team. But the tasks that are part of most of your days are:
Planning and organizing shipments:
- Arranging transport
- Creating transport documentation
- Validating sales orders
Coordination between departments:
- Ensuring smooth communication between different departments
- Aligning operations for efficiency and effectiveness
Monitoring shipments:
- Oversee incoming and outgoing shipments
- Resolve issues and challenges by liaising with logistics partners
Managing returns (RMA):
- Handle returns and repairs with customers and suppliers
- Ensure a positive customer experience
Administrative tasks:
- Submit reports
- Finalize documents
- Logging tasks into the system
Team player:
- Having fun with colleagues
Your day in the office:
08:30 While enjoying a warm cup of coffee you start the day by checking the incoming orders.
09:15 You join the operational scrum where your input is used to create the planning for our technical and logistics teams, ensuring priorities are clear for the day’s shipments. You’re the link that keeps the team informed and aligned!
09:30 You join the BOLF (Backoffice/Finance/Legal) Scrum. A quick check-in where we can discuss key topics and share important updates, but also a nice moment to check in on each other and share some fun weekend stories.
10:00 Time to validate the latest orders entered by Sales, ensuring all details are accurate, so the warehouse team can process shipments smoothly.
11:00 During the day you’ll dive into your mailbox handling all kinds of requests like arranging pick-ups, quotations, RMA’s, and tackling challenges that arise with our logistics partners.
13:00 You enjoy a lovely buffet lunch while you try to master some of the 25+ different languages spoken by our coworkers when chatting with them. A quick walk outside will give you some new energy for the rest of the day.
14:00 After your break you focus on customer and supplier communication. Respond to emails, follow up on pending cases, and send out detailed reports. With your favorite music playing on your headphones, the hours fly by.
16:00 In the final hour of the day we check to ensure all orders have been shipped and begin organizing the plan for tomorrow.
17:00 Wrap up the day! Before heading home, you join a fun workout in the company gym. We believe in working hard and having fun along the way, creating a supportive and fun working environment that you’ll love being a part of.
What’s in it for you:
- Competitive salary + 8% vacation allowance
- A fixed contract from the beginning
- An attractive pension plan: the contribution rate for the pension plan is 15%, and the employee/employer split is 50/50.
- 25 holidays per year + 1 “you” day
- A vibrant and inclusive work culture where your work makes a difference.
- Opportunities for professional development and career growth.
- Flexible work arrangements, including the option to work from home.
- Access to our ‘Be All You Can Be’ program, which includes a business coach, therapist, and health coach, among others.
- An exciting workplace, with perks such as a company gym, a free weekly professional on-site group trainer, and an attractive company lunch plan.
This is you:
- You have an associate degree (MBO) from any major
- You have 1-2 years of experience in an administrative role
- You have solid writing and verbal communication skills, and proficiency in English is required. Other languages are a plus.
- You are accurate, efficient, well-organized, and stress-resistant
- You take responsibility and pride in the work performed and value the quality of the work produced.
- You are customer service-oriented as well as business service-minded
- And like everyone in our company; You are a team player
We’d prefer not to get messages from job agencies or recruiters, since we already have our trusted partners. Thanks!
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