Jobid=622737304452932494 (0.0479)
strongDescription: /strong pYour potential has a place here with TTEC’s award-winning employment experience. As a strongDutch-English Travel Customer Service Associate /strong in support of strongBooking.com /strong working on-site in Greece, you’ll be a part of bringing humanity to business. #experienceTTEC /ppstrongWhat You’ll be Doing /strong /ppLooking to build your career in the travel industry? Whether it’s getting answers for customers quickly, consulting on products or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences. /ppstrongDuring a Typical Day, You’ll /strong /p ulliAnswer incoming communications from customers /liliConduct research to provide answers for customers to resolve their issues /liliBe the first point of contact for the world#39;s first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc. /liliProvide accurate, valid, and complete information by using the right tools, methods, and processes. /liliEnsure a high level of partner service and a positive partner experience /li /ul pstrongAbout TTEC /strong /ppOur business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. /ppTTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. /pbr/ strongRequirements: /strong pstrongWhat You Bring to the Role /strong /pulliFluent in Dutch and English /liliHigh school diploma or equivalent /lili6 months or more of customer service, tourism or hospitality experience /liliRecognize, apply and explain your product or service knowledge /liliComputer savvy /liliGreece resident or ability to relocate and gain work authorization expediently to Greece /li /ulbr/ strongOffer: /strong pstrongWhat You Can Expect /strong /pulliKnowledgeable, encouraging, supporting and present leadership /liliDiverse and community minded organization /liliCareer-growth and lots of learning opportunities for aspiring minds /lili25 days annual leave per year /liliRelocation assistance available /liliPotential to build your skills and knowledge as a brand ambassador for our client#39;s iconic brand doesn#39;t come along every day /liliAnd yes…all the competitive compensation, performance bonus opportunities and benefits you#39;d expect and maybe a few that would pleasantly surprise you /li /ulpstrongA Bit More About Your Role /strong /ppWe’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. /ppYou#39;ll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team. /p /br /brSkills/ Tourism,Customer Support,Hospitality,Booking,booking.com,TTEC,Dutch
Deel deze vacature: