Jobid=631044527358871890 (0.0305)
pOversees the day-to-day execution of onsite scientific support objectives at customer facilities, ensuring productivity and delivery of high level scientific support services to customers. Supervises a team of scientists, scientific support supervisors and/or highly technical scientific support associates, either at a large site or multiple smaller sites in a geographic region. Sets operational priorities for the team, reviews completed work, and provides feedback to accomplish plans and deliver results effectively. Identifies opportunities to refine or enhance work methods, implementing adjustments to improve efficiency and the overall effectiveness of scientific support operations. Resolves challenges, like customer issues, within the scope of the services provided by analyzing relevant data and factors to develop informed solutions. Facilitates communication with external customers and internal teams to ensure mutual understanding and engagement across disciplines. Encourages a collaborative environment, supporting team members in achieving objectives while fostering alignment with broader scientific support services initiatives. /p pstrongOperational Site Lead /strong /p pstrongLocation: /strong Nijmegen, Netherlands /ppstrongContract: /strong Full-time | Initial 1-year contract with the possibility of conversion to a permanent position /p br /ulliServe as the primary liaison between the client and VWR Services. /liliLead and coordinate daily onsite service delivery activities. /liliManage overall program performance through operational reviews, KPI tracking, and performance reporting. /liliDevelop, monitor, and drive key performance indicators to support service excellence. /liliCoordinate staffing, recruitment, training, associate development, and resource planning. /liliDrive continuous improvement initiatives and support the implementation of new services and scope expansions. /liliEnsure effective workload prioritisation, coordination, and execution of daily operational activities. /liliProvide operational support and team coverage during periods of absence, holidays, or increased workload. /liliSupport Production, Quality Control, and Facilities teams as required to ensure uninterrupted service delivery. /liliCollaborate effectively with internal teams, suppliers, and stakeholders in a matrix environment. /liliEnsure adherence to safety, quality, and compliance standards across all service activities. /li /ul br /ulliBachelor's degree in a scientific discipline or equivalent relevant industry experience. /liliProven people management experience, including recruitment, performance management, coaching, and employee development. /liliExperience creating safety and operational documentation, including work instructions, risk assessments, and COSHH documentation. /liliKnowledge of GLP, GxP regulations, and audit requirements. /liliExperience with inventory and stock management systems and methodologies such as Kanban. /liliStrong data capture, analysis, and reporting skills, with advanced proficiency in Microsoft Excel and other business systems. /liliExperience working within laboratory, scientific, pharmaceutical, biotechnology, or regulated environments is preferred. /li /ulbr /ulliOpportunity to lead a critical onsite services program within a dynamic scientific environment. /liliExposure to a broad range of operational, quality, and facility support activities. /liliA collaborative and supportive team culture. /liliProfessional development and leadership opportunities. /liliA full-time position with an initial 1-year contract and the potential for permanent employment based on performance and business needs. /li /ul pstrongReady to make an impact? Apply today and join a team dedicated to delivering exceptional onsite services and operational excellence. /strong /pbr /
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